Tram & Conditions
Terms and Conditions – Nurthex India
Welcome to Nurthex India! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services or purchasing any products from us.
1. General Information
These Terms and Conditions (“Terms”) govern your access to and use of the website www.nurthexindia.in, operated by Nurthex India. By accessing, browsing, or purchasing from our website, you agree to accept and abide by these Terms, which constitute a binding legal agreement between you and Nurthex India.
If you do not agree with these Terms, please do not use our website.
2. Eligibility
By using this website, you represent and warrant that:
You are at least 18 years of age or have the legal authority to enter into a contract on behalf of a minor.
You are capable of forming a binding contract.
You will use the website in accordance with all applicable laws and regulations.
3. Product Information
At Nurthex India, we make every effort to display product information, prices, and images accurately. However, we do not guarantee the accuracy or completeness of such information. We reserve the right to correct any errors, omissions, or inaccuracies at any time, including after an order has been placed.
In case a product is out of stock or unavailable, we will notify you promptly and provide a solution, such as a backorder option or a refund.
4. Pricing and Payment
4.1 Pricing
All prices listed on our website are in Indian Rupees (INR) and are subject to change without notice. Taxes, shipping fees, and other charges may apply, which will be displayed at checkout.
4.2 Payment
We accept payments through various methods, including debit/credit cards, net banking, and UPI. All payment transactions are processed securely through trusted payment gateways. By making a purchase, you authorize us to charge your payment method for the total amount of your order, including applicable taxes and shipping fees.
4.3 Currency
All payments are processed in INR (Indian Rupees).
5. Order Processing and Shipping
5.1 Order Confirmation
Once you place an order, we will send you an order confirmation email with details of your purchase. Please ensure that the contact information you provide is accurate to avoid delays.
5.2 Shipping
We offer delivery services across India. Orders are generally processed and shipped within 1-2 business days, though delivery times may vary depending on your location. Shipping costs will be calculated at checkout based on your delivery address.
We are not responsible for delays caused by third-party shipping carriers or any other circumstances beyond our control.
5.3 International Shipping
Currently, we only provide shipping services within India. If we decide to offer international shipping in the future, we will update these terms accordingly.
6. Returns and Refunds
We are committed to ensuring customer satisfaction. If you receive a product that is defective, damaged, or incorrect, please contact us within 7 days of receiving your order to request a return or exchange. Products must be unused and in their original packaging.
6.1 Eligibility for Returns
The product must be returned in its original condition, unused, and with all original packaging intact.
Products from the Personal Care and Health Care categories cannot be returned for hygiene reasons unless they are defective.
6.2 Return Process
To initiate a return, please contact our customer support team at nurthexindia@gmail.com with your order details. We will guide you through the return process.
6.3 Refund Process
Once the returned product is received and inspected, we will issue a refund to your original payment method. Refunds may take up to 10-15 business days to process, depending on your bank or payment provider.
7. Account Responsibility
If you create an account on Nurthex India, you are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately of any unauthorized use of your account or any other security breaches.
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activities.
8. User Conduct
You agree to use this website for lawful purposes only and will not engage in any activities that:
Violate any applicable laws or regulations.
Infringe upon the intellectual property rights of Nurthex India or third parties.
Harass, abuse, or harm others.
Engage in fraudulent or deceptive activities.
We reserve the right to suspend or terminate your account if we believe that you have violated these Terms or engaged in any inappropriate or illegal conduct.
9. Intellectual Property
All content on the Nurthex India website, including text, images, logos, trademarks, and other materials, are owned by or licensed to Nurthex India. You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal use only. Any unauthorized use or reproduction of our content is prohibited.
10. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by Nurthex India. We are not responsible for the content, privacy policies, or practices of third-party websites. You should review the terms and privacy policies of any third-party sites you visit.
11. Limitation of Liability
To the fullest extent permitted by law, Nurthex India is not responsible for any direct, indirect, incidental, special, or consequential damages arising from:
Your use or inability to use the website.
The products you purchase from us.
Any errors or omissions in the content on our website.
In no event shall our total liability exceed the total amount paid by you for the product or service in question.
12. Indemnification
You agree to indemnify, defend, and hold harmless Nurthex India, its affiliates, officers, employees, agents, and contractors from any claims, damages, or expenses arising from:
Your use of the website or services.
Your violation of these Terms.
Any violation of applicable laws.
13. Amendments to the Terms
Nurthex India reserves the right to modify, update, or change these Terms at any time without prior notice. Any changes will be posted on this page, and the updated Terms will take effect immediately upon posting. Your continued use of the website after such changes constitutes your acceptance of the updated Terms.
14. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Mathura, Uttar Pradesh.
15. Contact Us
If you have any questions, concerns, or require further clarification regarding these Terms, please feel free to contact us at:
Email: nurthexindia@gmail.com
Phone: +91-8368645466
Address: 34/5, Radhapuram Estate, Ganeshra Stadium Road, Mathura-281001