Privacy Policy

Privacy Policy – Nurthex India

At Nurthex India, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal information when you visit our website, place an order, or interact with us:

1.1 Personal Identification Information

  • Name

  • Address

  • Email address

  • Phone number

  • Payment information

1.2 Non-Personal Identification Information

  • Browser type

  • Device type

  • IP address

  • Location data

  • Pages visited on our website

1.3 Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve the user experience, analyze trends, and track website activity. Cookies are small text files stored on your device that help us recognize you when you visit our site. You can control cookies through your browser settings if you wish to disable them, although this may affect your ability to use certain features of our website.

2. How We Use Your Information

We use your personal information for the following purposes:

2.1 Order Processing and Delivery

To process and fulfill your orders, including shipping, billing, and customer support.

2.2 Communication

To send you updates related to your order, respond to your inquiries, and provide important notifications regarding our products and services.

2.3 Marketing and Promotions

To send you promotional offers, newsletters, or special discounts if you have subscribed to our marketing communications. You may opt out of these communications at any time by following the unsubscribe link in the email or by contacting us directly.

2.4 Improving Our Services

To analyze and improve our website and customer experience, including understanding usage patterns and enhancing the functionality of the site.

2.5 Legal Compliance

To comply with legal obligations, resolve disputes, and enforce our terms and conditions.

3. How We Protect Your Information

We take your privacy seriously and implement a variety of security measures to safeguard your personal data. These measures include:

  • Encryption: Sensitive data such as payment information is encrypted during transmission using secure socket layer (SSL) technology.

  • Secure Storage: Your personal information is stored in a secure database with restricted access to prevent unauthorized access, alteration, or disclosure.

  • Third-party Security: We work with trusted third-party service providers who are committed to maintaining the confidentiality and security of your data.

However, please be aware that no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to help us process orders, perform services on our behalf, or assist in marketing activities. These third parties are obligated to maintain the confidentiality of your information and are not permitted to use your data for any other purpose.

4.1 Service Providers

We may share your information with third-party partners who assist in delivering our services, such as:

  • Payment processors

  • Shipping and delivery services

  • Marketing and advertising partners

  • Website analytics providers

4.2 Legal Requirements

We may disclose your personal information when required by law, such as to comply with a subpoena, court order, or other legal process, or to protect our rights, property, and safety, or the rights, property, and safety of our users.

5. Your Rights and Choices

You have the right to access, update, or delete your personal information at any time. You can manage your preferences and opt-out of certain communications by:

  • Accessing your account: If you have an account with us, you can log in and update your personal information.

  • Email preferences: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in the email or by contacting us directly.

  • Contacting us: If you wish to request the deletion of your data or exercise any other rights, please contact us at nurthexindia@gmail.com.

6. Children’s Privacy

Our website and services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child under 18, we will take immediate steps to delete that information from our records.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by Nurthex India. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any external sites before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at:

Email: nurthexindia@gmail.com
Phone: +91-8368645466
Address: 34/5, Radhapuram Estate, Ganeshra Stadium Road, Mathura-281001